Flatlex

Privacy Policy

Last updated: January 15, 2026

1. Scope & Responsibility

This privacy statement defines how Flatlex G.K. ("we", "us", "our"), with registered offices at 〒101-0053 東京都千代田区神田美土代町11-1 神田KMビル2階, processes personal data submitted by visitors, clients, and partners. We act as the primary data controller for all transactional files, contracts, and identity documents processed under Japanese property transaction standards.

For inquiries, please contact our Compliance Officer at [email protected].

2. Data Elements We Collect

  • Submitted Information: Full name, contact phone number, email address, property descriptions, and uploaded contract drafts or disclosures.
  • Automated Data: IP addresses, browser cookies, device metadata, and access timestamps captured via secure session logs.
  • Third Party Logs: Public real estate registries, corporate ownership databases, and municipal seismic risk publications.

3. Legal Bases and Purposes of Processing

Processing Purpose Data Elements APPI / Legal Basis
Service Delivery & Contract Verification Client name, Email, Phone, Draft Contracts Performance of contract and professional mandate
Inquiry Management & Support Name, Email, Phone, Message content Consent of the user / Pre-contractual inquiry processing
Analytics & System Safety IP Address, Cookie ID, Device meta Legitimate interest to maintain secure services

4. Cookie Audits & Consent Controls

We use Google Consent Mode v2 to manage cookies. By default, marketing and performance analytics cookies are blocked until you opt in. Essential security cookies remain active to protect form submissions and secure payment sessions.

5. Your Legal Rights Under APPI (Japan)

In accordance with Japan\'s Act on the Protection of Personal Information (APPI), you have the right to request access to, correction of, or deletion of your personal data. You may also withdraw your consent for marketing communications at any time.

To exercise your rights, please submit a written request to [email protected]. If you believe your data has been handled improperly, you may file a complaint with the Personal Information Protection Commission (PPC) of Japan.